Warranty

Warranty

Half Price Mattress carries a broad range of name brand mattresses. We also carry a variety of conditions with varying warranties. Because of our close relationship with companies such as Sealy, Serta, Simmons, Stearns & Foster and others, we often receive mattresses that are labeled “As-Is”.


What is an As-Is Mattress?
As-Is mattresses are high quality manufacturer direct mattresses, most of the time these are overstock mattresses, close outs, freight damaged (carton or mattress), mismatches, mislabeled, discontinued - we also receive mattresses that have slight blemishes such as stitching flaws, or small tears that occurred in transport.


What does this mean to you?
Manufacturers are desperate to get rid of these As-Is mattresses, and for this reason they offer them to select retailers like Half Price Mattress at liquidation prices.  We receive these mattresses by the truckload! If we do not sell them to you quickly, we run out of room in our outlet stores! So to simplify – We buy name brand mattresses at a fraction of the retail price! Then, we sell them to you at  50 - 75 % off OR MORE every day of the year. 

Half Price Mattress offers more than “As-Is” 
While most of our customers have come to expect the unbelievable prices that As-Is mattresses offer, we have a great selection of mattresses with full manufacturers warranties. When we price all of our mattresses, we consider two things. What is the best possible price we can offer the mattress at? And, will this pricing please our loyal customers, who have come to know us as the place to buy brand name mattresses at ridiculously low prices for the past ten years?

Full Manufacturers Warranties
Genesis & Sleep Solution mattresses carry the standard manufacturer’s warranty. Depending on the manufacturer, this may be anywhere from five to ten years. Feel free to ask one of our customer service agents for more details.

Half Price Mattress Limited Warranty on "As-Is” Inventory
When you purchase your As-Is mattress from Half Price Mattress of Fort Myers, it comes with a 1-4 Year Limited Warranty (warranty is provided solely by Half Price Mattress original store of purchase. Not the manufacturer)  to keep you sleeping like a baby, even if issues arise.  If a defect occurs during the limited warranty period, we will repair or replace (at our discretion) the defective mattress and/or foundation. This warrants the product to be free from defects in material and workmanship as described in this warranty hereinafter referred to as the “Limited Warranty.” This limited warranty starts on the day of purchase. To determine the length of your limited warranty, refer to your sales associate where the mattress was originally purchased. 

 

Caring for Your Mattress

  • Bending or jumping on your mattress can cause damage to the innerspring unit
  • Keep your mattress clean and use a mattress protector. Stains of any kind will void the Limited Warranty
  • Use the handles to position your mattress; don’t use them to carry the mattress. Carry the mattress upright when moving it
  • Use a frame and center support with support legs that are appropriate for your mattress set. Beds require at least 4 cross slats and 4 center legs that touch the floor
  • Don’t place a board between your mattress and the foundation

 

When the Limited Warranty is Valid 
  • You must be the original purchaser of the mattress from an authorized Half Price Mattress dealer in Florida
  • You must provide a copy of the original store purchase receipt, proof of purchase date, and purchase price
  • You must comply with the care instructions
  
What’s Not Covered by Our Mattress Warranty
  • The mattress or foundation fabric cover
  • Fabric stains, soiling, or burns
  • Slight body impressions (less than 2 inches)
  • Border wire bent due to mishandling
  • Handles: Mattress handles are not designed to carry the full weight of the mattress. They are to help position, not lift or carry the mattress
  • Comfort preference
  • Sheet fit: We do not warrant the fit of a particular sheet size
  • Transportation charges
  • Damage to the mattress or foundation due to excessive abuse or inadequate support
  • Normal increase in softness of the memory foam or latex material or a decrease in the slow recovery feature
  • Replacement of another piece in a set unless it’s also defective

Body Impressions Your mattress has been constructed with the finest materials. It's designed to conform to your unique, individual contour. Your sleeping position may result in “body impressions.” This is normal and not a structural defect but merely the localized compacting of upholstery materials.  

Severe Impressions These are body impressions which exceed 2 inches in depth below the normal level of the product. Severe impressions are covered by this limited warranty.

How You May Obtain Our Mattress Warranty Service 

Contact the original store where the mattress or foundation was purchased and request a representative to inspect your claim. If the store where you purchased your product is no longer in existence, contact:

Half Price Mattress of Fort Myers LLC 
12195 S Cleveland Ave.
Fort Myers, FL 33907

Half Price Mattress receives new shipments frequently, and the BEST mattresses go quickly. We recommend you come by one of our locations or call us ASAP to inquire on our newest shipment of As-Is Mattress Deals!